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Cutting IT Costs in the Face of a Recession

JPMorgan Chase CEO Jamie Dimon set off a new wave of concern about a looming domestic US recession in early June when he warned of an impending economic “hurricane” – and now that hurricane has made landfall, with stocks plummeting and inflation still rising.


The good news is that most organizations and C-level leaders have spent the last two years preparing to deal with a recession. We’ve learned a lot, and those lessons have helped make us more agile, creative, action-oriented, and resourceful than we were before COVID upended the world.


The most natural response to the threat of a recession is cutting costs proactively, and there’s no shortage of opportunities to make that happen – but it’s vital for those opportunities to be evaluated in the context of their impact on strategy and business value.


IT is usually the first stop on the savings train, elevating the risk of unintended consequences. The key to becoming recession-proof is not simply taking a scalpel to the IT or business budget, but rather using those cost-cutting needs as a lever to transform your organization – making it more agile, optimized, and automated so as to maximize the value of your top talent while trimming unnecessary expenses.


If you’re a senior leader under the gun to cut costs, here are a number of sweet spots to consider that can not only yield savings, but also fit in as part of your long-term strategy:


Enterprise networks


For most companies, this is a strong first choice for evaluating financial and operational opportunities. Networking technology continues to evolve, becoming more efficient and more capable each year, while the providers reside in a highly competitive marketplace.


An assessment of your current environment will allow you to identify quick-hit savings, which can fund a broader case for network transformation.


Software


Software is a hard category to manage and govern in the best of times, but it’s also a goldmine of openings to generate savings quickly. Evaluate your portfolio for consolidation opportunities, all the while making sure to revisit user and use case personas to right-size what you’re buying.


You can find additional savings in optimizing license management processes, especially for intake, decommissioning, and shelfware. Don’t forget to evaluate support and maintenance, which can account for a sizable chunk of your software costs.


Cloud and Infrastructure


As we heard at our most recent Spark Executive Forum, cloud as a model and cloud as a place are two profoundly different things. Whether you’re using public, private, or hybrid cloud, the metrics tell your savings story – utilization, zero- or low-usage services, and the split of production versus development can yield prime opportunities to drive short-term savings.


Creating savings can also be a trigger to accelerate planned (or unplanned) consolidation of data centers, operations, and support. AIOps can play a role here, offering opportunities to streamline and consolidate tools, processes, and the organization model. As a bonus, these actions can help your organization quickly gain agility, scalability, and enhanced responsiveness.


Managed Print


The marketplace for print services is struggling, and the competition has never been fiercer to retain business and revenue. Look at fleet consolidation, print policies, consumables, and support to drive short-term savings. Those financial gains can fuel progress in the automation and digitalization of workflows – actions that are a win for everyone and can provide leverage that can in turn be used to drive further savings.


End-User Support


Whether outsourced or homegrown, supporting your employees is expensive. Over the past several years, automation and workflow management have matured substantially. That translates into big opportunities to drive savings by optimizing routing of tickets, redesigning and consolidating support organizations, optimizing the cost per transaction, and enabling cross-channel support. All of this has a positive effect not only on your bottom line, but also on the employee experience at your organization.


Mobility


Optimization of the mobile device fleet remains a strong opportunity to drive savings. This is an extremely competitive market – which means it offers plentiful opportunities to optimize or renegotiate costs, drive new policies, and revisit ownership models (e.g., BYOD). As in the software realm, there’s good reason to revisit user personas and use cases, which can yield additional savings quickly.


Final Thoughts


While cost-cutting initiatives tend to be an easy sell, it pays to keep an eye on the bigger picture and the long-term consequences of those initiatives. Short-term savings are well and good, but they can be erased in no time if they’re not strategically implemented. The goal is to enhance rather than detract from agility, resilience, and the business at large – building a tighter ship that can weather any storm.


Reduce costs, increase agility, and outmaneuver the competition – it all starts by reaching out to us.


18 Jan, 2024
Enterprises Aim to Move Beyond Pilots, Accelerate Consumption of AI in 2024—Everest Group, Yates Ltd. Despite the global economic turndown, enterprises widely adopted AI in 2023, with generative AI playing a substantial role, according to a survey of CIOs conducted by Everest Group and Yates Ltd. DALLAS, January 18, 2024 — If chief information officers (CIOs) have their way in 2024, expect to see more enterprises making adoption of generative artificial intelligence (gen AI) a strategic priority with an aim to move past small pilots to scaled implementations. This forecast summarizes the sentiments of more than 100 CIOs interviewed by Everest Group in collaboration with Yates Ltd. The survey also revealed that improving the velocity of existing operations is the primary motivation driving enterprise gen AI initiatives. Key Findings from the Survey: Sixty-one percent (61%) of global enterprises are actively exploring and piloting gen AI and 22% have already deployed gen AI for at least one or more processes. Another 15% plan to pilot gen AI soon. The three top objectives CIOs are trying to achieve through gen AI are: accelerating consumption of existing digital tools reducing the latency of knowledge sharing shortening the product development lifecycle. CIOs identifying their top three challenges to scaling gen AI initiatives most often named lack of clarity on success metrics (73%), budget/cost concerns (68%) and the fast-evolving technology landscape (64%). Additionally, 55% named data security and privacy concerns, while 41% cited talent shortage. See the full press release here . You can also access the full report here .
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WPP to Deliver Keynote Address at the Spark Executive Forum AI Session STATELINE, NEVADA, USA, November 2, 2023 /EINPresswire.com/ -- The Spark Executive Forum is pleased to announce that Yuri Aguiar, Chief Enterprise Data Officer at WPP, and Roy Armale, SVP of Product and Platform at WPP, will co-keynote the AI-focused session taking place November 8, 2023, in New York City. In their joint keynote, Armale will discuss how WPP is utilizing generative AI to spur innovation and create business value both internally and externally for clients. Aguiar will cover the elements of scale when working with enterprise data and the efforts to automate a complex environment of structured and unstructured data. "Generative AI has created a step change in the way large enterprises are thinking about what’s possible in terms of efficiency, growth, and competitive advantage, but it requires planning for an entirely new set of opportunities and challenges," said Charlotte Yates, Founder of the Spark Executive Forum and CEO of Yates Ltd. "Senior executives need a fresh approach to setting strategy and a risk framework that accelerates the evaluation of partners, investments, and use cases. WPP has been at the forefront of AI adoption, and we’re thrilled to have them join us to share their story and key learnings.” “Yuri and I are honored to speak at the Spark Executive Forum this year,” said Roy Armale, SVP of Product and Platform at WPP. “AI continues to be a driving force behind WPP’s technology strategy and transformation and is reshaping the landscape of the advertising industry at an unprecedented scale. We look forward to delving into this topic with business leaders at the Forum.” Yates Ltd, organizer and sole presenter of the Spark Executive Forum, is a leading consulting firm that helps clients create the strategy, roadmaps, funding, and execution plans to modernize their operations and achieve critical business goals. Spark provides senior leaders with a private, non-commercial venue for collaboration and idea exchange on relevant issues, opportunities, and trends impacting their business. Founded in 2018, Spark has become a premier event for C-level executives, attracting participation from some of the most influential and prominent leaders in business and technology. For Yates Ltd: Michael Voellinger Yates Ltd +1 201-888-1925
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